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Shipping + Returns


SHIPPING

Taryn Rose is pleased to offer free ground shipping anywhere in the continental United States on all orders. Standard shipping takes 3 to 7 days after processing. 2nd day shipping available on all orders for $15 flat rate. Please note that business days do not include weekends and holidays.

Shipping MethodDelivery TimeShipping ChargeOrder Cutoff Time
Ground 3-7 Business Days FREE None
2nd Day 2 Business Days $15 Flat Rate 1pm EST
Next Day 1 Business Day $25 Flat Rate 1pm EST

Unfortunately, at this time, we cannot ship to PO Boxes or APO/FPO addresses.

RETURNS

In the event that you are unhappy with your purchase from Taryn Rose Online, we will gladly accept a return within 30 days of purchase.

All returned merchandise must be in new and unused condition. To avoid damage, we recommend trying footwear on carpeted areas. Taryn Rose reserves the right to refuse any unauthorized returns of damaged or worn items.

Refunds will be processed in their original form of payment. Please allow up to 30 days for your credit card company to process your credit. Taryn Rose is not responsible for any open balances, overdraft fees, services charges, or interest charges resulting from the timing of charges and/or credits to your account.

Final Sale merchandise is not returnable or exchangeable. Shipping charges are not refundable.

To process your free return:

If you have an account, you can start your online return by signing in, navigating to your order history and selecting “Return” for the order you would like to return.

For customers without an account, simply follow the link below then follow the on-screen prompts.

START YOUR RETURN

After you finish your online return, you'll receive an email with a pre-paid return label that can be used to ship your item(s) back to us. Please pack your item(s) in a box, affix the pre-paid return label and drop your package off at any UPS Location.

If you prefer to use your own shipping method, please send package to:

TarynRose.com
13053 San Bernardino Ave.
Fontana, CA 92335

If you opt to not use our free prepaid UPS shipping, your return charges must be prepaid as we cannot accept C.O.D deliveries.

Credit will be applied to original form of payment. Please allow up to 30 days for your credit card company to process your credit. Taryn Rose is not responsible for any open balances, overdraft fees, services charges, or interest charges resulting from the timing of charges and/or credits to your account.

Please keep a copy of your return tracking number so you can stay informed of its progress.

Exchanges

We are unable to automatically process exchanges at this time. To exchange an item, please return the item you do not want and place a new order on TarynRose.com.

Price Adjustments

Price adjustments are permitted only when an item has been marked down. The price adjustment must be made within 14 days of the purchase. The item and original receipt must accompany the request.

Questions?

Please do not hesitate to call our customer service department, Sunday-Saturday 6am to 6pm PST, at 1-866-909-0111